Where is Favor Lane Party Boutique located ?
Favor Lane Party Boutique is an online store and our office is based in The Vines, Perth, Western Australia.
Do you have a storefront ?
Unfortunately we do not have a Bricks & Mortar Store therefore our products cannot be viewed in person.
How often do you ship orders ?
We ship orders every business day.
How long will my order take to arrive ?
PLEASE NOTE: AUSTRALIA POST is experiencing significant shipping delays due to the impacts of the pandemic . Thank you for your patience.
Do you have an express shipping option ?
Yes we do offer express shipping at checkout.
Do you offer shipping insurance ?
Shipping insurance can be taken out at an extra cost to cover lost, stolen or damaged orders/items. This however must be arranged when placing your order by emailing us at email@example.com
Can I collect my order in person ?
Yes you may collect your order from our office in The Vines, Perth WA by appointment. Simply select PICK UP at checkout. Please note: Our pick up appointments are strictly between the hours of 9am - 2pm, Monday - Friday.
What if the item I am wanting to purchase is sold out ?
We update our inventory on a regular basis however if you are wanting an arrival date for a particular product please message us via the contact us tab or email firstname.lastname@example.org
Does Favor Lane offer Wholesale Accounts ?
At this point in time we are a retail only business therefore we do not offer wholesale prices. If you are an Industry Vendor, please check our Industry Discount Page and contact us for further information if required.
Do you assemble and/or install Balloon Garlands ?
At this point in time, we only sell DIY Balloon Garland Kits and/or Individual Balloons and Accessories. We do however have preferred installers and would be happy to provide details. Please email us via email@example.com