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FAQ

Where is Favor Lane Party Boutique located ?

Favor Lane Party Boutique is an online store and our office is based in Perth, Western Australia.

Do you have a storefront ?

Unfortunately we do not have a Bricks & Mortar Store therefore our products cannot be viewed in person. 

How often do you ship orders ?

We ship orders every business day.

How long will my order take to arrive ?

Actual delivery time will vary depending on your location. Standard delivery timetables can be viewed via
http://auspost.com.au/parcels-mail/standard-delivery-timetables.html The departing postcode for your order is 6069.

Do you have an express shipping option ?

Yes we do offer express shipping at checkout. 

Do you offer shipping insurance ?

Shipping insurance can be taken out at an extra cost to cover lost, stolen or damaged orders/items. This however must be arranged when placing your order by emailing us at info@favorlaneparty.com 

Can I collect my order in person ?

Due to varying reasons, we no longer accept order collection. If you are needing your order in a hurry we suggest you select the express shipping method. 

 

What if the item I am wanting to purchase is sold out ?

We update our inventory on a regular basis however if you are wanting an arrival date for a particular product please message us via the contact us tab or email info@favorlaneparty.com

Does Favor Lane offer Wholesale Accounts ?

At this point in time we are a retail only business therefore we do not offer wholesale prices. If you are an Industry Vendor, please check our Industry Discount Page and contact us for further information if required.

Do you assemble and/or install Balloon Garlands ?

At this point in time, we only sell DIY Balloon Garland Kits and/or Individual Balloons and Accessories. We do however have preferred installers and would be happy to provide details. Please email us via info@favorlaneparty.com